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From clause to closure — here's exactly how a dispute travels through NyaySetu, from the day you add our clause to the day an enforceable award reaches your hands.
How a dispute reaches NyaySetu — by clause or by mutual choice.
Include our model dispute-resolution clause in your contracts so any future dispute comes straight to NyaySetu.
Notify us the moment a disagreement surfaces. No clause in place? You can still opt in by mutual consent.
Fill in the details and upload your documents on the platform — your case is created in a matter of minutes.
Getting your matter ready and live on the platform.
A named case manager takes ownership and guides you from filing all the way to the final award.
Transparent, published fees — pay securely online to activate the case. No hidden charges, ever.
Every party receives a private login to follow the matter and access documents in real time.
Tell us about the other party so we can formally bring them on board the platform.
Bringing the other side onto the table, fairly.
NyaySetu formally contacts the other party with the case details and what happens next.
The respondent reviews the matter and confirms their participation on the platform.
Both sides are clearly informed of fee-sharing and the steps ahead — no surprises.
Once dues are cleared by both parties, the case moves into formal proceedings.
An expert neutral takes over and the hearing begins.
An expert arbitrator or mediator is appointed from our vetted, conflict-checked panel.
The neutral sets the procedure, language and a clear, time-bound schedule for the matter.
Parties submit claims, replies and supporting documents securely online.
Confidential video hearings with live, multilingual transcription — on a schedule that suits everyone.
A clear outcome you can act on.
A binding, reasoned award — or a mutually-agreed settlement, signed by all sides.
Signed and stamped documents are issued — ready for enforcement wherever you need them.
The flow above is the standard path. In practice, every sector gets a customised experience — rules, timelines and workflows tuned to how disputes actually happen in your industry.
